My Work As an Author
Carol Heady, founder of Learning and Performance Solutions
The New Female Leader
Written by twenty international consultants, coaches, and professionals who share powerful strategies, insights, experiences and knowledge to empower women to achieve leadership success. As a contributing author, I focused on Emotional Intelligence, a female leader's Superpower. Providing strategies to excel at emotional intelligence using it as a superpower to drive excellence in both individual and organizational performance.
Turning
Rants Into Raves
I am co-author of Turning Rants Into Raves: Turn Your Customers on Before They Turn on YOU!
A fresh and unique perspective on how to deliver exceptional customer service that will inspire your customers to rave about your employees and your company. Click here to order your copy today.
Group Coaching: A Comprehensive Blueprint
Written by Ginger Cockerham focuses on how a professional coach can create and sustain a successful and sustainable business by coaching groups. The book provides a proven methodology to conduct group coaching and the business fundamentals to market and expand your reach to ideal clients.
Ginger Cockerham, MCC is a pioneer in the group coaching space. I had the pleasure and honor of working directly with Ginger and learned her methodologies which had a tremendous influence on my business and my ability to coach groups successfully and increase my business. I’m pleased to have made a contribution to Ginger’s book with a case study–Leveraging Advocates to Market and Implement a Group Coaching Program.
Women as Leaders
Written by twenty five consultants, coaches, and professionals who share powerful tips and strategies for self-confidence, image, emotional intelligence and team-building. As a contributing author, I focused on becoming a more self-aware leader. Providing tips and strategies to increase self-awareness and the benefits to understanding yourself and those you lead.