"Carol is a great asset to any entrepreneur looking to take their business to the next level, nurture their leadership potential and grow professionally, and ultimately improve their performance and effectiveness. I am grateful to have engaged with Carol, who helped me to establish clear, obtainable goals and to measure my progress toward achieving them, moving my marketing enterprise forward."
Jeanne Cotroneo D.
Business Owner
"Carol is a professional who has been responsive to our needs and is an invaluable resource to me and to our employees with whom she has worked. I recommend Carol for any organization looking to leverage experience and innovation to resolve challenges in individual and team performance."
Claire T.
HR Manager
"Our institution has used Carol’s training and consultative services for three different programs: a bank wide service training, a supervisors coaching training and, most recently, a front line consultative sales training. We continue to use her primarily due to her high level of expertise, cost effective program, high energy and professional delivery. Carol is a pleasure to deal with and consistently delivers exactly what we’re looking for."
Jim C.
EVP
"Working with Carol Heady in her capacity as an executive coach was a career changer for me."
Audrey M.
Regional Sales Manager
"Very effective program. For me, it’s helped uncover the true meaning of being a good coach. It’s not just about supervising; it’s helping others to achieve their goals."
Training Participant
"I have seen an increased level of staff confidence in selling and they have seen that by making small changes it can make a big impact on the sales results. That taking baby steps can make a huge result on job satisfaction. I feel that this process will help in the long run to help the Bath, NY Office achieve its bank wide goals."
Training Participant
"The coaching program opened my eyes to the way people learn. I was amazed at how much information I walked away with, which I have used at work and at home."
Training Participant